Thank you for your inquiry!

Each appointment at Nacré Hair Studio Inc. is intentionally reserved as a private, one-on-one experience. To protect this dedicated time and maintain the quality of our service, we require the following:
• 48 hours notice is required for cancellations or rescheduling. Appointments changed or cancelled within this window will incur a 50% service fee, even if rebooked.
• No-shows will be charged 100% of the booked service. Payment is required prior to scheduling future appointments.

All cancellations must be submitted via email to info@nacrehairstudio.com.
This policy is strictly enforced. No exceptions will be made.